(BS)
To address the continuing decline in the share of public sector banks (PSBs) in Indian banking, the Finance Ministry plans to kickstart an elaborate exercise whereby it will closely monitor their achievements on 16 key performance indicators (KPIs) at the branch, region, State and national level. The banks will then be benchmarked against the 18 PSBs’ average. If found lagging, specific action will be taken after consultation at various levels to crank up their performance.
The 16 KPIs that the Ministry will be tracking include credit for infrastructure, farm sector, blue economy, housing, MSMEs, Stand-Up India scheme, education, exports, green economy, cleanliness activities, financial inclusion and women’s empowerment; and others such as direct benefit transfer, digital economy, ATM usage and performance, ease of living and corporate social responsibility.
